Billing Terms & Conditions

Our payment and billing rules.

1. Payment Methods

We accept:

• PayPal

All transactions are in SEK.

2. Payment Terms

• Pay in full when you order.
• We don't ship until payment is confirmed.
• If payment fails, the order isn't placed.

3. Pricing

• All prices are in SEK.
• We can change prices without notice.
• Taxes and shipping fees are shown at checkout.

4. Payment Security

• We use SSL encryption and secure payment gateways.
• We don't store credit card info on our servers.

5. Refunds & Chargebacks

• Refunds follow our Refund & Return Policy.
• We contest unauthorized chargebacks.
• If you have billing issues, email Support@getzeneara.shop first.

6. Fraud Prevention

• We can cancel or hold orders if we suspect fraud.
• We may ask for ID verification on large orders.

7. Contact Us

Store: Getzeneara
Address: Upplandsgatan 47, 113 28 Stockholm, Sweden
Email: Support@getzeneara.shop
Phone: +46851736503
Hours: Monday–Friday, 9:00 AM – 5:00 PM (CET)
Response Time: Within 1–2 business days.